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Our Walmart B2B platform offers a streamlined solution for selling tech services directly to Walmart, allowing their administrators to distribute these services to employees efficiently. With this platform, we aim to provide Walmart with innovative tech solutions tailored to enhance their workforce's productivity and efficiency.

Objective

The Walmart B2B platform caters specifically to Walmart Business users, providing a streamlined avenue to procure tech services for their companies and seamlessly distribute these services to their employees. Our primary objective was twofold: to synchronize the platform's UI seamlessly with Walmart's esteemed brand identity and to ensure an unparalleled level of user-friendliness. By harmonizing design elements with Walmart's established visual language, we aimed to instill trust and familiarity while facilitating an intuitive user experience that simplifies the procurement process for our valued clientele.

WALMART B2B

TECH SERVICES PLATFORM

Target Audience

Individuals in leadership roles across various companies who oversee the procurement and distribution of tech services within their organizations.

Will Smith
Age: 30
Occupation: Account Manager
Working Experience: 2-3 years
Technical Ability:

Wants: To use Walmart Tech Services for his employees in the office who are needing assistance with anything tech related. Would love easy access to administer these services to his company.

Brainstorming

To ensure a seamless understanding of the user experience, we leveraged Flowmapp, a powerful tool designed for crafting comprehensive user journey maps that illustrate the platform's functionality from inception to completion. By meticulously mapping out each step of the user's interaction journey, we gained invaluable insights into the user's perspective, enabling us to anticipate their needs and preferences effectively. Flowmapp facilitated a holistic visualization of the user experience, allowing us to fine-tune the platform's design and functionality to align seamlessly with user expectations, ultimately enhancing usability and satisfaction.

Sketches

To ensure a seamless understanding of the user experience, we leveraged Flowmapp, a powerful tool designed for crafting comprehensive user journey maps that illustrate the platform's functionality from inception to completion. By meticulously mapping out each step of the user's interaction journey, we gained invaluable insights into the user's perspective, enabling us to anticipate their needs and preferences effectively. Flowmapp facilitated a holistic visualization of the user experience, allowing us to fine-tune the platform's design and functionality to align seamlessly with user expectations, ultimately enhancing usability and satisfaction.

Low Fidelity Wireframes

Building upon the initial sketches, I progressed to the development of wireframes, refining the layout with precision and clarity. This phase allowed for meticulous measurement of component sizes and spacing between elements on the page, ensuring optimal visual hierarchy and usability. By meticulously crafting these wireframes, I established a solid foundation for the design, paving the way for a seamless and intuitive user experience.

Dark Blue

#0071ce

Style Guide

The colors and typography used in this experience were from Walmart's brand guide.

Walmart Blue

#0071ce

Dark Light Blue

#1188c8

Light Blue

#78b9e7

Spark Yellow

#ffc220

Green

#76c043

Red

#ee3b2a

Aa

Bogle Regular

ABCDEFGHIJKLMNOPQRSTUVWXYZ

abcdefghijklmnopqrstuvwxyz

Aa

Bogle Bold

ABCDEFGHIJKLMNOPQRSTUVWXYZ

abcdefghijklmnopqrstuvwxyz

Mockups

This platform boasts a dynamic interface comprising two distinct views: an "Admin View" and a "User View," each tailored to specific roles within the organization. An administrator, vested with the authority to oversee and manage services within their company, utilizes the Admin View to facilitate seamless distribution and administration of resources to their team members. Conversely, users, comprising employees or team members, access the User View to conveniently receive and utilize the services allocated to them by their respective managers or leaders. This dual-view system ensures clarity and efficiency, empowering administrators and users alike to fulfill their respective roles with ease and effectiveness.

Prototypes

In our ongoing efforts to streamline user access to essential services, we've implemented specific touchpoints within the user journey where users receive emails to progress with their service requests. Presented below are examples of these emails, meticulously crafted to align with Walmart's brand and style guidelines seamlessly.

Creating your account

The process of creating a Walmart B2B account streamlines efficiency and empowers businesses with seamless administrative control. Upon registration, an admin representative from a company initiates the account creation, wielding the authority to add fellow admins and users, thereby establishing a structured hierarchy. Through a user-friendly interface, the admin gains access to a suite of tools, enabling precise management of services and resources for their company's employees. This streamlined process ensures efficient dissemination of information and services, fostering enhanced collaboration and productivity within the organization.

Dashboard

The process of creating a Walmart B2B account streamlines efficiency and empowers businesses with seamless administrative control. Upon registration, an admin representative from a company initiates the account creation, wielding the authority to add fellow admins and users, thereby establishing a structured hierarchy. Through a user-friendly interface, the admin gains access to a suite of tools, enabling precise management of services and resources for their company's employees. This streamlined process ensures efficient dissemination of information and services, fostering enhanced collaboration and productivity within the organization.

Adding a purchased service

The process of creating a Walmart B2B account streamlines efficiency and empowers businesses with seamless administrative control. Upon registration, an admin representative from a company initiates the account creation, wielding the authority to add fellow admins and users, thereby establishing a structured hierarchy. Through a user-friendly interface, the admin gains access to a suite of tools, enabling precise management of services and resources for their company's employees. This streamlined process ensures efficient dissemination of information and services, fostering enhanced collaboration and productivity within the organization.

Managing users

The process of creating a Walmart B2B account streamlines efficiency and empowers businesses with seamless administrative control. Upon registration, an admin representative from a company initiates the account creation, wielding the authority to add fellow admins and users, thereby establishing a structured hierarchy. Through a user-friendly interface, the admin gains access to a suite of tools, enabling precise management of services and resources for their company's employees. This streamlined process ensures efficient dissemination of information and services, fostering enhanced collaboration and productivity within the organization.

Assigning users to services

The process of creating a Walmart B2B account streamlines efficiency and empowers businesses with seamless administrative control. Upon registration, an admin representative from a company initiates the account creation, wielding the authority to add fellow admins and users, thereby establishing a structured hierarchy. Through a user-friendly interface, the admin gains access to a suite of tools, enabling precise management of services and resources for their company's employees. This streamlined process ensures efficient dissemination of information and services, fostering enhanced collaboration and productivity within the organization.

Emails

In our ongoing efforts to streamline user access to essential services, we've implemented specific touchpoints within the user journey where users receive emails to progress with their service requests. Presented below are examples of these emails, meticulously crafted to align with Walmart's brand and style guidelines seamlessly.

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